Episode 08 – A Day in the Life of a Support Engineer

On this episode, I sit down to chat with Dante Anthony who decided to make the most of his childhood love for computers by using it to jumpstart his career as a Support Engineer at Atlassian. During our talk, Dante reveals how the birth of his daughter motivated him to join a technical trade school and earn his A+ and Network+ certifications. These certifications ultimately helped him develop his career and the different skills Support Engineers must utilize in order to provide assistance to technical customers and stakeholders using the product. While most of the interviewees on Dial a Dev have featured Software Engineers, the goal is to empower those looking to become an engineer by providing more information, including the exploration of other engineering roles in tech.

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